How I got rid on a virus that could not be quarantined or deleted by Norton

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The virus was called Backdoor.NetDevil and when I caught it with my Norton Antivirus, the report was that the file could not be repaired or quarantined. So after identifying the file folder that was holding it. (I found that from the Norton Antivirus program), I restarted my computer and:
  • Clicked F5 frequently during restart, this brought me to a screen that asked to select by scrolling to Safe Mode

  • I clicked enter , then enter again

  • Then selected my username

  • then clicked yes

  • I went to C://my computer and found the infected folder

  • I right click on the folder and chose to run my antivirus program to cleanse the folder

  • If that doesn't clear the folder of the virus, I then deleted the folder. Then folder came back clean on the restart.

This was done on an XP and may prove useful for the future.

If you need information on a current virus, go to http://www.symantec.com/

 

Questions? rosmd@everestkc.net

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